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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All DFZ products

The group "New Technologies" offers for review the products of the plant DFZ: porcelain tea sets, tea and coffee sets, canteens, children's tableware sets, mugs, bowls, bowls, saucers, plates, teapots, sugar bowls, art sculptures, vases, ceramic tableware
  • Tea sets DFZ
    Tea sets
    White swan, Tulip, etc.
  • Tea and coffee sets DFZ
    Tea and coffee sets
    Montreal, Nina et al.
  • Dining sets DFZ
    Dining sets
    Blooming, Firebird, etc.
  • Children's tableware sets DFZ
    Children's tableware sets
    School, Zoo, etc.
  • Tea pairs DFZ
    Tea pairs
    Tulip, Amber, etc.
  • Porcelain mugs DFZ
    Porcelain mugs
    Dawn, Cone, etc.
  • Bowls, bowls and saucers DFZ
    Bowls, bowls and saucers
    300 ml, 500 ml, etc.
  • Porcelain plates DFZ
    Porcelain plates
    240 mm, 175 mm, etc.
  • Porcelain teapots DFZ
    Porcelain teapots
    4500 ml, 1000 ml, etc.
  • Porcelain sugar bowls DFZ
    Porcelain sugar bowls
    Olives, Poppies, etc.
  • Porcelain vases DFZ
    Porcelain vases
    Pink branch , etc .
  • Artistic sculptures and author's products DFZ
    Artistic sculptures and author's products
    Pig, Piglet, etc.
  • Decorative plates DFZ
    Decorative plates
    Arabian Horse, Troika, etc.
  • Ceramic tableware DFZ
    Ceramic tableware
    Tree, Sea, etc.
  • Lines of dishes DFZ
    Lines of dishes
    Horeca, Geese, etc.
  • Birch bark mugs DFZ
    Birch bark mugs
    29103, 29199, 29091, etc.
  • Souvenirs, gifts made of porcelain DFZ
    Souvenirs, gifts made of porcelain
    candlesticks, caviar bowls, etc.

NEW TECHNOLOGIES GROUP

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